I have made the payment but did not get any payment confirmation. What should I do?

1Answer

If the payment has been successful you would receive a payment confirmation email from Cashfree. If you do not see the email, do double check your promotions, updates folder, or SPAM inbox.

If there is no payment confirmation email, this may mean that the transaction failed. If the amount is debited from your account, it should get auto-credited within 3-5 working days.

If you still have an issue, you can report the same here. For fastest resolution, please mention the payment date and provide your order ID. 

 

 

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