Dispute reason helps you identify and categorise all the various disputes. Customers can raise disputes for various reasons, some of which are:
- If you deliver a poor-quality product and it does not meet the expectation
- If you have delivered a wrong product
- If you levy extra charges for your services
- If you haven't delivered the product
- Billing errors
- If it is a fraudulent transaction (Unauthorized transaction)
Read more on dispute reasons here.
